Wow Snacking (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website, place an order, or contact us.

By using our website, you agree to the terms of this Privacy Policy.

1) Information We Collect

a) Information you provide to us

We may collect the following when you place an order, fill a form, or contact us:

  • Name
  • Phone number
  • Email address
  • Shipping address
  • Billing details (as applicable)
  • Order details and preferences

b) Automatically collected information

When you browse our website, we may collect:

  • IP address
  • Device and browser details
  • Pages viewed, time spent, and clicks
  • Referring/exit pages
  • Cookies and similar tracking data

c) Payment information

Payments are processed through secure third-party payment gateways. We do not store full card details on our servers. Payment processors handle sensitive payment information as per their policies.

2) How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Confirm orders and send updates
  • Provide customer support
  • Improve website experience and product offerings
  • Prevent fraud and misuse
  • Send important service updates (order, delivery, policy changes)

If marketing messages are sent, you can opt out anytime.

3) Cookies

We use cookies to improve website performance, remember preferences, and understand user behavior for analytics. You can disable cookies in your browser settings, but some site features may not function properly. 

4) Sharing of Information

We do not sell your personal data. We may share information with:

  • Logistics partners (to deliver your order)
  • Payment processors (to complete transactions)
  • Service providers (hosting, analytics, customer support tools)
  • Legal authorities, if required by law

All partners are expected to maintain confidentiality and data security. 

5) Data Security

We follow industry-standard security measures to protect your information. However, no method of online transmission or storage is 100% secure. We cannot guarantee absolute security. 

6) Data Retention

We retain personal data only as long as necessary to fulfill orders, provide support, comply with legal obligations, and resolve disputes. 

7) Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your data (subject to legal obligations)

To request changes, contact us using the details below. 

8) Changes to This Policy

We may update this policy periodically. Any updates will be posted on this page with a revised “Last Updated” date. 

9) Contact Us

For privacy-related questions, contact: 

Wow Snacking

Email: wowsnackinghospitality@gmail.com

Phone: +91 9324802020